FAQ

Question (Q):
Does the FFN get a percentage of all transactions between generated by the site?
Answer (A):
The FFN does not collect a fee per transaction.

(Q):
How will interested parties be able to reach me, should I decide to remain anonymous?
(A):
It is the FFN who receives the interested parties’ requests and who then relays the information to you so that contact may be established. No other information besides that which you have decided to make available is disclosed.

(Q):
Is it possible to speak to a representative?
(A):
Yes, it is. You may call us at our toll free number, 1 800 810 8561. You may also reach us by e-mail at services@finefoodnetwork.com, or at sales@finefoodnetwork.com .

(Q):
Is it possible to register simply as an observer, without necessarily being a producer or a buyer?
(A):
Yes, it is. The same fees apply as for producers.

(Q):
Is it possible to modify an offer or a posting?
(A):
Yes, it is. However, any changes made to supply and demand to be published on our Virtual Marketplace must be approved by our Editor prior to publication.

(Q):
How does the selection process for “Product of the month” work? Is this a feature in one of your advertising packages?
(A):
No, the “Product of the Month” feature is not part of an advertising package offer, and the space cannot be bought. The selection is made by the portal’s Editorial Comity after reviewing on the one hand the producers’ entries, and a number of industry publications on the other.

(Q):
How does one go about purchasing advertising on your site?
(A):
By contacting one of our representatives either:
By calling our toll free number at 1 800 810 8561;
By e-mail at sales@finefoodnetwork.com .